If the connection is not shut down properly, the ’email message is not flagged as received’. This means that the virus scan solution is responsible for closing down connection to the mail server. But, the email client is actually communicating with the anti-virus scanner. So, when Outlook sends and receives a message, it thinks it is communicating to a mail server. When an anti-virus program is set on the same machine that runs Outlook, the possibilities are that it will intercept ‘Send/Receive’ requests in Outlook. 4. Improper Mailbox Settingsĭue to incorrect settings of the mailbox, while creating a user account, you may receive the same email message, calendar entries, or contacts multiple times. Due to this, you may receive multiple copies of duplicate emails in Outlook. 3. Multiple Account CreationĬonfiguring the same email account on multiple systems can cause incoming data to synchronize repeatedly. The problem occurs because when Outlook is processing the request to send/receive first email uploaded in the mail server, the next send/receive process gets started before finishing the previous one. When the frequency between sending and receiving of data is set for a short time, suppose less than 5 minutes, you may face email duplication problem. Some common reasons that can lead to duplicate emails in Outlook are as follows: 1. Incorrectly Configured RulesĬreating incorrect rules in Outlook is the most common reason that can result in data duplication in the Outlook mailbox. Possible Reasons that Result in Duplicate Emails in Outlook 2016/2013/2010/2007 Once you have detected the cause, you can apply an appropriate workaround to delete multiple emails.
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Meaning, business users may end up replying and responding to the same message repeatedly.īefore proceeding with ‘ How to remove duplicate emails in Outlook?’, it is crucial to understand the actual cause of the problem.
What Happens when Duplicate Emails Occur in Outlook 2016/2013/2010?įollowing are some challenges you may face due to redundant or multiple emails in Outlook: